Students

Students from the following universities/institutes may participate in our sporting activities:

• students of Heidelberg University
• students of the University of Mannheim
• students of the Pädagogische Hochschule Heidelberg (Heidelberg University of Education)
• students of the Hochschule für Jüdische Studien Heidelberg (Heidelberg University of Jewish Studies)
• students of the Hochschule für Kirchenmusik Heidelberg
• students enrolled in a PhD course

Using the services of the General University Sport requires a registration/an account with us, a valid course booking and a validated student ID card.

Sports ID card of the General University Sport:
Students do not need a sports ID card, instead they use their validated student ID card.

Course fees:
We charge a fee for our courses, the amount of which, along with the duration of the course, can be seen in the respective course description. The fees are subdivided into three different tariffs (students; staff; guests/alumni).

Course fees:
Fees for sports courses are to be paid by bank transfer, ideally as a real-time transfer. Alternatively, you can pay in the admin office of the General University Sport.

Direct payment in the admin office:
Students pay using their student ID cards.

Cash payments or payments with credit card are not accepted.

Account details and payment reference for bank transfers:
Account holder: Ruprecht-Karls-Universität Heidelberg Verwaltung
Bank: Baden-Württembergische Bank, Stuttgart
IBAN: DE69 6005 0101 7421 5004 36
Payment reference for transfers of course fees: 7208786, [your surname], [ID of your General University Sport account], [course number(s)]

After booking a course, please transfer the course fee into the relevant bank account of the university no later than the following day. Your booking does not become valid until we have received your payment. As it takes a few business days for the payment to be processed within the university's accounting system we recommend real-time bank transfers. Your booking entitlement becomes void if we do not receive your course fee within five working days (booking day plus four working days).

The bank account details are listed in the booking confirmation in your user account. Please specify the payment reference exactly as stated there, otherwise we might not be able to relate your payment to your booking. When booking more than 3 courses, please make your payment via separate bank transfers (at maximum for 3 courses at a time). Do not make a bank transfer if you are only on the waiting list!

We do not confirm the receipt of your payment by email. You will be able to check your payment status online in your user account. Once your course booking has been set to “paid” you will be able to request participation tickets for your course(s). If after five days your booking status still shows as unpaid, please send an email to the administration office of the General University Sport and attach proof of your payment.

If you change your mind about participating in a booked course, please delete your booking in your user account as soon as possible so that other interested parties may take your place.

With regard to cancellations and to refunds of course fees, we distinguish between courses that run regularly over the programme cycle (lecture period or non-lecture period) and courses of a shorter duration, such as one-off events, compact courses, workshops, tours and excursions.

Regular courses during the lecture period or non-lecture period and CARD courses:
Generally, bookings for University Sport courses taking place weekly (courses during the lecture period and courses in the non-lecture period) can be cancelled, in writing, before the course starts or, at the very latest, immediately after the first course date. To do so, you need to send an email to our administration office (hochschulsport@issw.uni-heidelberg.de) not later than 10.00 a.m. on the day following the first course date. Refunds of course fees will be credited to CampusCards or student ID cards only. We do not reverse bank transfers. Adhering to this tight cancellation deadline enables us to provide other interested parties with freed-up course places – which is no longer viable at a later stage.

One-off events, compact courses, workshops, tours, excursions:
In general, it is possible to cancel such events before their starting date. The applicable cancellation deadlines and fees are stated in the respective course descriptions. In any case, there is a minimum cancellation fee of € 10.00. Notices of cancellations must be given in writing (email to our administration office).

Refunds of course fees (in the case of timely cancellations or when a course does not attract the minimum number of participants) are exclusively credited to student ID cards or CampusCards (no reversals of bank transfers)!

Any refunds of course fees need to be claimed during the semester in question. After the semester has ended any claim to a refund expires!

In the case of one-off events, compact courses, workshops, tours and excursions, refunds will only be made after the entire event has taken place.